Privacy Statement / Terms of use for www.klavsloris.com

Introduction

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms and Conditions”).

By using the Services, you are agreeing to all of the Terms and Conditions, as may be updated by us from time to time. 

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice.

We will not be liable if for any reason this Website is unavailable at any time or for any period.

From time to time, we may restrict access to some parts or all of this Website.

Privacy Policy

Klavs Loris Studio (“we”, “our”, “us”) respect the privacy rights of its online visitors/customers (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act).

The following information is provided by Klavs Loris Studio to enable our online visitors/customers to be fully informed and reassured of our company privacy policies in line with all laws governed by and construed in accordance with the laws of The Republic of Latvia. By visiting www.klavsloris.com you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

 

Klavs Loris Studio offers this website and all information, tools and services contained therein to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Any Service may be refused to anyone for any reason at any time.

The Service or any contact on the Site through which the Service is provided may be used or accessed to without our express written permission.

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

We may update the Terms of Use from time to time without any prior notice.

Your continued use of the Site after we post any changes to the Terms and Conditions constitutes your acceptance of these changes.

Privacy and Safety

None of your information can be used outside of this Site and credit card details are not collected.
Please know that we will never share, sell or rent your information to third parties for their direct marketing purposes.
We may update this Privacy and Safety information from time to time without any prior notice. 

Credit/Debit card information is encrypted using secure socket layer technology (SSL) and is stored with an AES-256 encryption.  We follow all Payment Card Industry Data Security Standard (PCI-DSS) requirements and implement additional generally accepted industry standards.

We will never collect sensitive information about you without your explicit consent. We will use all reasonable endeavours to ensure that the information we hold about you is accurate and up to date.

Errors and Inaccuracies

We strive to provide complete and accurate information on the website. However, neither we are able to ensure nor do we represent and warrant that the Site is completely free of human or technological errors. Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, without prior notice at any time (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law.

No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Copyright

Images, graphics and artwork used on this website are the property of Klavs Loris Studio. The Site and all content contained herein (including, without limitation, photographs, images, graphics, artwork, trade dress, the layout and arrangement of the website) are protected by copyrights, trademarks, intellectual property rights and other applicable laws, and are the exclusive property of Klavs Loris and must not be reproduced without expressed written permission. Any unauthorised reproduction will result in legal proceedings

Sales

By placing an order you are offering to purchase a product on and subject to the following terms and conditions.

All orders are subject to availability and confirmation of the order price.
Delivery times may vary according to availability and any guarantees or representations made as to delivery times are limited to Latvia and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

 All our prices are indicated in Euros (€).

The prices that are applied are the prices figuring on the site www.klavsloris.com at the time when the order is placed.

We reserve the right, but are not obligated to limit the sales of our products or Services to any person, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.

We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. Please be aware that your computer settings may affect the display of products, and particularly colors.

Feel free to contact us if you have any questions about our products.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you.

Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Returns

Although generally Klavs Loris Studio does not offer refunds if you have simply changed your mind, please do inform us by email within 24 hours of receiving your artwork if for any reason you are unsatisfied with your purchase and we can work to resolve your concerns.

Refunds will only be applicable where Klavs Loris is deemed to be in breach of the description offered for each artworks.

Refunds will be given strictly at the discretion of Klavs Loris.

If a refund is approved the artwork/s must be shipped and delivered to Klavs Loris Studio within 22 business days of date of delivery.

Note.The customer is liable for all shipping costs associated with the return of an artwork.

Please allow up to 48 business hours for refunds to process on our end.

Once the order is refunded it can take up to 5 to 8 business days for the funds to return to your bank.

International refunds can take up to 14 days (or sometimes longer) for your funds to be returned to your bank.

If the receiver refuses to pay taxes and duties or refuses the delivery for any other reason, the item will be returned to our warehouse in Latvia, and the order will only be refunded once the artwork is returned back, excluding return shipping fee, original shipping fee that will be deducted from the amount of the order.

International Shipping and Delivery

Klavs Loris Studio will not be accountable and/or liable for artworks that are lost or damaged during shipment internationally. If a package is lost, stolen or damaged in shipment a claim needs to be filed with the shipping service provider used and not with Klavs Loris Studio.

If a package shows that it has been delivered through the tracking number and the customer is unable to locate their package, Klavs Loris Studio is not responsible and will not issue a refund or store credit. The products covered by each contract (i.e. accepted order) are at your risk upon delivery of the order to the carrier. Klavs Loris Studio cannot be held responsible for late or missing deliveries.

Shipping of your order will be indicated through a shipping notification email with your shipment tracking information.

All orders are subject to refunds based on availability and our terms and conditions.

Once a label has been created for your package, you will receive a shipping notification email with instructions for tracking your package.

Please check your junk email folder if you have not received it.

If your package was returned to us we will make one attempt to contact you via email.

International Import Taxes & Duties

Klavs Loris Studio is not liable to pay any of the buyers international import taxes or duties associated with the purchase and delivery of the artwork/s to the destination company. The buyer assumes all responsibility for these possible costs. I recommend speaking with your local customs department if you are concerned about any artwork import taxes or duties associated with the purchase of an artwork from this website.

 We are not responsible for these fees in any way. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost of such duties and taxes..

Express Shipping Via Courier

Klavs Loris Studio uses trusted international couriers and will not be accountable and/or liable for artworks that are lost or damaged during shipment internationally if an authority to leave is given to the courier company by the customer.

Giving an authority to leave without a customer signature waives the customers right to a refund or replacement.

Estimated delivery on these items are between: 

Worldwide 10 - 30 business days

Europe countries 7-21working days 

Baltic States 2-7 working days

Note that it may take longer in peak seasons, such as Christmas

Due to the pademic and precausion procedures, the delivery may take longer than expected.

Framing

All paintings are sold custom-framed by one of Riga's most reputable fine art framers.

An original artwork is a one-of-a-kind piece artwork by Klavs Loris. It is hand-signed by artist and is entirely individual.

Given the hand-done nature of original artworks nuances can be expected, this is what makes the artwork truely unique. 

Payment Methods

  • Credit / Debit Cards

  • Paypal

Total costs of the order will not include customs duties as may be applicable for international destinations.

Once you have submitted your order, you will receive an email with your order confirmation number followed by an invoice.

The original invoice will be sent to you with the purchase.

Your card will be debited once the order has been accepted and standard banking checks carried out.

Thank You!